Provider called out?
Walk through the steps below. This only creates a DRAFT, nothing is sent to any client until someone presses Launch on the next screen. This demo page stops at the draft: no session is actually created.
1Who called out?
Department: Hair (fills in automatically)
Which day(s)?
2Affected appointments
Sample appointments for Marcus. Tap a card to include or skip it - 4/4 selected.
3Why are they out? (optional)
Clients hear this as "Marcus is ___". Keep it grounded.
Text message preview
Hi [client first name], this is Willow & Sage Spa. Marcus is out sick on doctor's orders, so we need to make a change to your root touch-up on 07-10-2026. Someone from Customer Relations will be reaching out to find a solution that works for you. Thank you for your patience and understanding.
4Create the session
Safe to press in the real app: it only saves a draft. Nothing goes out to any client until someone reviews it and presses Launch.